System Status: Online

DAVOR
SMAJILOVICTechnology Specialist — M365 & Azure AD

Technology Specialist · M365 · Azure AD · Infrastructure

Technology Specialist with extensive experience across IT support, infrastructure and operations — combining strong technical depth with a clear understanding of business and user needs. I work across Microsoft 365, Azure Active Directory and hybrid environments, focused on resolving complex issues, stabilising systems and improving IT performance at scale.

Years in IT
13+
Languages spoken
5
Bachelor — KU
2016
Current base
Malmö
00 / Profile

About

REF.PROFILE_00
REF_01
01. Origin

Born in former Yugoslavia (Bosnia) in 1982. When the Balkan war broke out in 1992, I moved with my parents and older sister to Denmark and settled in Silkeborg — where both my football and technology journey began.

REF_02
02. Athlete Era

Goalkeeper at Silkeborg KFUM at 13, scouted by Silkeborg IF, signed my first pro youth contract at 15. Called up to the Danish U-15 squad but couldn't play due to citizenship. At 17 moved to Aarhus and signed full-time with AGF in the Superliga — playing alongside Bojan Djordjic, Kasper Kure, Volkan Ceran, Morten Duncan Rasmussen, Leon Andresen and Steffen Rasmussen. An ankle injury in pre-season ended the career.

REF_03
03. Rebuild → IT

Started over in Copenhagen — first running a courier company (grown to 4 employees, closed during the financial crisis), then co-founding a flooring company where I ran the digital side: web, SEO, networking and AdWords. After selling my share, I enrolled at the University of Copenhagen and earned a bachelor's degree in IT Network & Infrastructure. Since then I have worked broadly across IT, infrastructure, networks, support, cloud, hardware and software.

REF_04
04. Markets

Outside of my IT career, I have spent years actively investing in the stock market — reading, following markets daily and managing my own portfolio with a disciplined, long-term approach. I combine fundamental analysis with technical research and use macro trends to guide allocation. My portfolio is public on eToro, where I share my strategy and track record transparently.

View My eToro Profile@dadocph · Public portfolio
01 / Stack

Technical Stack

STACK_MATRIX.V1
Cloud & Identity
  • Microsoft 365
  • Azure Active Directory
  • Microsoft Azure
  • Hybrid Environments
  • Office 365
Infrastructure & Network
  • WAN / LAN
  • DNS
  • DHCP
  • IP Provisioning
  • LibreNMS
  • VMware
  • VirtualBox
  • Core Routers & Switches
Systems & OS
  • Linux (Ubuntu)
  • Windows Server
  • Active Directory
  • Group Policy (GPO)
  • SQL Database
  • System Administration
Support & Operations
  • 2nd & 3rd Line Support
  • Incident Management
  • ITIL
  • Process Optimization
  • Zoho Desk
  • Google Workspace
Leadership & Soft
  • Team Leadership
  • Customer Success
  • Customer Experience
  • Cross-functional Collaboration
02 / History

Experience

LOG_HISTORY.V3

Lenovo

Apr 2022 — Present · 4 yrs 3 mos
Aug 2022 — Present

Role 01

Technology Specialist — IT Infrastructure & M365

  • Deliver 2nd and 3rd line support across Microsoft 365 and Azure AD environments
  • Troubleshoot complex incidents across infrastructure, endpoints, WAN/LAN, DNS and DHCP
  • Improved incident management processes and reduced resolution times
  • Identified recurring issues and contributed to long-term system stability
  • Support large user environments across hybrid cloud, endpoint and infrastructure stacks
M365Azure ADWAN/LANDNSDHCPHybrid Cloud
Apr 2022 — Sep 2022

Role 02

Premier Technical Support Specialist

  • Premier-tier technical support for enterprise customers.
Enterprise Support

Secomea A/S

Nov 2021 — Apr 2022 · 6 mos
Copenhagen, Denmark

Role 01

Senior Software Test Engineer

  • IIoT software test & support for industrial connectivity products.
IIoTQA

Wizer (formerly Gigabit)

May 2021 — Nov 2021 · 7 mos
Copenhagen, Denmark

Role 01

Network, Operations & Lead Technical Support

  • Led migration from Gigabit to Wizer A/S during rebrand and stock-exchange listing
  • IT operations, 2nd & 3rd line support, process optimization
  • Zoho Desk implementation, Google Workspace, VMware
Zoho DeskGoogle WorkspaceVMware

Gigabit

May 2016 — May 2021 · 5 yrs 1 mo
ISP start-up

Role 01

IT Support Technical Manager

  • Built and led the technical support department from the ground up
  • Network monitoring with LibreNMS, SQL databases, DNS/DHCP, IP provisioning
  • System administrator across Linux servers, switches and core routers (primarily Linux, secondarily Windows)
  • Azure AD, VMware, fault-finding across WAN/LAN networks
LibreNMSLinuxSQLAzure ADVMware

University of Copenhagen

Dec 2012 — Mar 2016 · 3 yrs 4 mos
Copenhagen, Denmark

Role 01

IT Specialist

  • CCNA and ITIL certified
  • Office 365, Active Directory, GPO, DNS, DHCP
  • Network setup, hardware repair, software installation and on-site/phone support
CCNAITILOffice 365AD

Earlier ventures

2007 — 2012
2010 — 2012

Role 01

Co-founder — Dania Gulvafslibning og Maler

  • Co-founded ddgm.dk: administration, sales and IT development.
SEOAdWordsWeb
2009 — 2010

Role 02

CTO — Landstrygeren ApS

  • Operations, management and digitalization.
Operations
2007 — 2010

Role 03

Owner — D&D Transport

  • Marketing, IT and finance for a transport business with 4 employees.
Logistics

Football career

1997 — 2006
1997 — 2003

Role 01

Professional Goalkeeper — AGF Århus & Silkeborg IF

  • Goalkeeper in the Danish Superliga at AGF Århus until an ankle injury ended the career
  • Youth contract at Silkeborg IF A/S
Superliga
2004 — 2006

Role 02

Goalkeeper Coach U14–U17 — BK Skjold

  • Coached the U-15 goalkeepers.
Coaching
03 / Credentials

Education · Certs · Languages

CREDENTIALS.IDX
Education

University of Copenhagen

Bachelor's degree — IT Network & Infrastructure

2012 — 2016

Silkeborg Gymnasium

Team Danmark — Football Elite

1997 — 2001

Certifications
  • 01Microsoft 365 Certified: Fundamentals
  • 02Microsoft Azure Fundamentals
  • 03Maximizing Customer Service with AI
  • 04Responsible Use of AI
  • 05AI in the Workplace
  • 06CCNA (Cisco)
  • 07ITIL Foundation
Languages
  • DanishNative
  • SwedishFluent
  • EnglishFluent
  • SerbianNative
  • CroatianNative
04 / Reach Out

Contact

CONTACT.DIR