Technical Skills & Stack

A recruiter-friendly breakdown of what I actually work with day-to-day as a Technology Specialist at Lenovo — Microsoft 365, endpoint management, and multilingual support across the Nordics.

Microsoft 365 & Cloud

  • Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive)
  • Azure Active Directory / Entra ID — users, groups, conditional access
  • Microsoft Intune — device enrollment, compliance, app deployment
  • Microsoft Dynamics 365 support
  • Hybrid identity, SSO, MFA rollouts

Endpoints & Devices

  • Windows 10 / 11 deployment & troubleshooting
  • macOS support in mixed fleets
  • Autopilot / MDM enrollment
  • Printer, peripheral & AV setup
  • Hardware diagnostics (Lenovo ThinkPad, Surface, Mac)

Security & Access

  • MFA, conditional access, password reset flows
  • Endpoint security posture, patch management
  • Phishing triage & user education
  • GDPR-aware handling of user data

Support Operations

  • L1 → L3 incident handling
  • ITIL-aligned ticket workflow
  • Root-cause analysis & documentation
  • Change & problem management
  • PowerShell automation for repetitive tasks

People & Onboarding

  • New-hire onboarding at scale
  • Executive / VIP support
  • Multilingual support (EN, DA, SV, SR)
  • Training sessions & internal knowledge base

Networking & Infra

  • LAN / Wi-Fi troubleshooting
  • VPN & remote access
  • Basic routing / switching concepts
  • Cloud-connected office setups
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