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Former professional goalkeeper now focused on IT support and operations. I bring calm under pressure, practical M365 / Intune / Azure AD experience, and an obsession with keeping users productive — in 4 languages.
Selected results
- Migrated 500 users to Microsoft Intune end-to-end
- Built the technical support department at an ISP from scratch
- Delivers 1st/2nd line M365 & Azure AD support at enterprise scale
- One hire covering the Nordics + ex-YU in 4 languages
Career evidence for hiring managers
Lenovo — enterprise support (employed)
Premier and enterprise-tier technical support for large customer environments. Related anonymised case: scripted driver remediation.
Read the caseISP — technical support lead (employed)
Built the first dedicated support department with ITIL-based processes and 24/7 coverage.
Read the caseISP — technical project lead (employed)
Led the move from on-premises Linux to Microsoft 365 for 70+ users, with Intune and Entra ID (then Azure AD).
Read the caseInternal support tooling
A Python diagnostics dashboard for faster enterprise troubleshooting.
Read the case
Full timeline: work history · certifications
Roles I'm looking for
- IT Support Specialist
- Technology Specialist
- Microsoft 365 User Support
- IT Infrastructure Specialist
- Customer Success Specialist (IT)
- Service Desk / Endpoint Engineer
Core stack
How I work
Why hiring me pays off
Languages
Consult-based hiring inquiry
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