Certifications

17 professional credentials spanning cloud, identity, networking, service management and AI.

Introduction to Prompt Engineering

Skillsoft

May 2026

AI for IT Helpdesk: Transform

Skillsoft

March 2026

AI for IT Helpdesk

Skillsoft

March 2026

AI for IT Helpdesk: Accelerate

Skillsoft

March 2026

AI for IT Helpdesk: Activate

Skillsoft

March 2026

AI for Customer Service: Transform

Skillsoft

October 2025

AI for Customer Service: Accelerate

Skillsoft

October 2025

AI for Customer Service: Activate

Skillsoft

October 2025

AI for Customer Service

Skillsoft

October 2025

Maximizing Customer Service with AI

Skillsoft

October 2025

Responsible Use of AI

Skillsoft

June 2025

AI in the Workplace

Skillsoft

June 2025

Microsoft Azure AI Fundamentals (AI-900) badge

Microsoft Azure AI Fundamentals (AI-900)

Microsoft

February 2025

Microsoft Azure Fundamentals badge

Microsoft Azure Fundamentals

Microsoft

February 2025

Microsoft 365 Certified: Fundamentals badge

Microsoft 365 Certified: Fundamentals

Microsoft

August 2024

ITIL Foundation

Technical Education Copenhagen

May 2014

CCNA

Cisco

April 2013

Work experience Skills matrix Contact